Terms of Use

1. Our agreement

These Terms of Use (the "Terms") are an agreement between you and the company named below about your use of the SignBuddy iOS app (the "App") and the website at signbuddy.app. In these Terms, "we", "us" and "our" mean that company, and "you" means the person using the App.

By downloading or using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the App.

2. About SignBuddy

SignBuddy helps you learn American Sign Language (ASL) with short video lessons, quizzes and practice tools. It is a learning aid for personal use.

ASL is a full language with a rich culture. SignBuddy is a starting point, not a replacement for learning from Deaf signers and the Deaf community. Signs can vary by region and community, and the App does not provide any certification or qualification, such as for interpreting.

3. Who can use SignBuddy

SignBuddy is not directed at children under 13. You must be at least 13 years old to use the App. If you are under the age of majority where you live, you may use the App only with the involvement and permission of a parent or legal guardian, who agrees to these Terms on your behalf.

4. Your license to use the App

Subject to these Terms, we give you a personal, limited, nonexclusive, nontransferable and revocable license to download and use the App for your own noncommercial learning on Apple devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.

You may not rent, lease, lend, sell, redistribute or sublicense the App. You may not copy, decompile, reverse engineer, disassemble, try to extract the source code of, modify or create derivative works of the App or any part of it, except where the law expressly allows this.

5. Subscriptions and free trial

Some features of SignBuddy require a paid subscription. Subscriptions are sold by Apple through the App Store, and payments are handled by Apple.

Plans and prices

Prices are shown in Singapore dollars and may vary by region. The App Store shows the exact price in your local currency, including any taxes, before you confirm your purchase.

How automatic renewal works

• Payment is charged to your Apple ID account when you confirm your purchase. If you start with a free trial, payment is charged when the trial ends, unless you cancel before then.
• Your subscription renews automatically at the end of each period unless automatic renewal is turned off at least 24 hours before the end of the current period.
• Your account is charged for renewal within the 24 hours before the end of the current period, at the price of your plan.
• You can manage your subscription and turn off automatic renewal at any time in your Apple ID account settings. On your iPhone, open Settings, tap your name, then tap Subscriptions. You can also open Profile, Settings, Manage subscription in the App.
• Deleting the App does not cancel your subscription.
• If you cancel, you keep access until the end of the period you have already paid for.

Free trial

The 3 day free trial is available to eligible new subscribers on the yearly plan. If you do not want to be charged, cancel at least 24 hours before the trial ends. The App can remind you before your trial ends if you allow notifications. Any unused portion of a free trial is forfeited when you purchase a subscription, where applicable.

Refunds and price changes

Because Apple processes all payments, we cannot issue refunds ourselves. You can request a refund from Apple at reportaproblem.apple.com, and Apple decides refunds under its own policies. If a subscription price changes, Apple will notify you and, where required, ask for your consent before the new price applies.

Restoring purchases

If you reinstall the App or use a new device signed in with the same Apple ID, you can restore an active subscription by tapping Restore on the subscription screen.

6. Our content

The App and everything in it, including the sign videos, lessons, text, graphics, the Poko character, sounds and software, belong to us or to our licensors and are protected by intellectual property laws. Apart from the license in section 4, these Terms do not give you any rights to our content. Please do not copy, download in bulk, scrape, record, redistribute or publicly share our videos or lessons, or use them to build another product.

7. Your clips

Videos you film of yourself in the App belong to you. They are stored only on your device and are never uploaded to us, so we cannot see, use or recover them. You are responsible for keeping or deleting them.

8. Fair use

When using SignBuddy, please do not:

• break any law, or use the App in a way that harms others;
• try to access our servers or systems in ways we have not made available, or interfere with or overload them;
• get around any feature that limits access to paid content;
• use automated tools to download or collect content from the App or our content server.

9. Internet and downloads

The App needs an internet connection to download sign videos and lessons the first time. After that, downloaded videos are cached on your device. Your mobile carrier's normal data charges may apply. We may add, change or remove lessons, signs and features over time to improve the App.

10. Disclaimers

We work hard to make SignBuddy accurate, helpful and reliable. Even so, to the fullest extent permitted by law, the App is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and noninfringement. We do not promise that the App will be uninterrupted or free of errors, or that using it will make you fluent in ASL or able to communicate in every situation.

Nothing in these Terms limits any rights you have as a consumer that cannot be limited by law.

11. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or goodwill, arising from or related to your use of the App. To the fullest extent permitted by law, our total liability for any claim relating to the App is limited to the amount you paid for SignBuddy subscriptions in the 12 months before the event giving rise to the claim.

Some places do not allow certain limits on liability, so some of these limits may not apply to you. Nothing in these Terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded by law.

12. Apple terms

Because you got the App from the Apple App Store, the following also applies:

• Agreement with us, not Apple. These Terms are between you and us only, not Apple. We, not Apple, are solely responsible for the App and its content.
• Scope of license. Your license to use the App is limited to use on Apple branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Maintenance and support. We are solely responsible for providing maintenance and support for the App. Apple has no obligation to provide any maintenance or support for the App.
• Warranty. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App. Any other claims, losses, liabilities, damages, costs or expenses caused by a failure to conform to a warranty are our responsibility, to the extent they are not disclaimed in these Terms.
• Product claims. We, not Apple, are responsible for addressing any claims by you or a third party relating to the App or your use of it, including product liability claims, claims that the App fails to meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
• Intellectual property claims. If a third party claims that the App or your use of it infringes their intellectual property rights, we, not Apple, are solely responsible for the investigation, defense, settlement and discharge of that claim.
• Legal compliance. You confirm that you are not located in a country that is subject to a US Government embargo or that has been designated by the US Government as a "terrorist supporting" country, and that you are not listed on any US Government list of prohibited or restricted parties.
• Third party terms. You must follow any applicable third party terms when using the App, such as your mobile carrier's terms.
• Third party beneficiary. Apple and its subsidiaries are third party beneficiaries of these Terms. Once you accept these Terms, Apple has the right, and is deemed to have accepted the right, to enforce them against you as a third party beneficiary.

Questions, complaints or claims about the App should be sent to us using the contact details below.

13. Ending these Terms

You can stop using SignBuddy at any time by deleting the App. Remember to cancel any subscription in your Apple ID settings, because deleting the App does not cancel it. We may suspend or end your license if you seriously or repeatedly break these Terms. Sections 6, 10, 11, 12 and 15 continue to apply after these Terms end.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the effective date at the top of this page. If a change is significant, we will let you know in the App or on this website before it takes effect. If you keep using the App after the changes take effect, you accept the updated Terms.

15. Governing law and disputes

These Terms are governed by the laws of Singapore. Any dispute arising from these Terms or the App will be subject to the exclusive jurisdiction of the courts of Singapore. If you are a consumer, this does not take away any protection you have under the mandatory laws of the country where you live, or your right to bring a claim in your local courts where the law allows it.

If any part of these Terms is found to be unenforceable, the rest stays in effect. If we do not enforce a right immediately, we have not given it up.

16. Contact us

Questions about these Terms? Email [email protected].